This Refund Policy applies to the one-time Crack Funded service fee.
Because the service fee unlocks account onboarding, MT5 bridge access, expert desk access and configuration work performed on your behalf, refunds are limited and evaluated on a case-by-case basis.
Refund requests may be considered where the service was not delivered as configured (for example, onboarding could not be completed due to a platform-side error), submitted within the timeframe stated at checkout.
Refunds are not provided for evaluation outcomes, trading losses, prop-firm decisions, or dissatisfaction with market conditions or trade setup performance.
Contact support with your order details. Requests are reviewed individually and a decision will be communicated within a reasonable timeframe.